Syniverse

Business Intelligence Developer

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Job Description

Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.  Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits. Who We’re Looking For SSE Business Intelligence

This position is primarily responsible to develop, implement, monitor, analyze and improve standard performance metrics, departmental and prioritization databases and report automation across the Syniverse organization in support of business process management, quality initiatives, and customer improvement initiatives.

Global Business Intelligence Analyst

This position is primarily responsible for the review and approval of customer contractual SLA terms, tracking and reporting of SLA performance, SLA outage calculations and the design and development of reports and dashboards to automate SLA reporting across the Syniverse Global Customer Support organization in support of business process management, quality initiatives, and customer improvement initiatives. – Some of What You’ll Do This position is primarily responsible to develop, implement, monitor, analyze and improve standard performance metrics, departmental and prioritization databases and report automation across the Syniverse organization in support of business process management, quality initiatives, and customer improvement initiatives. Primary Duties and Responsibilities: Design, develop and implement data transformation solutions using SQL scriptingDesign, develop and implement web-based user interfaces to ensure ease of use and minimal knowledge by the functional work group that will be using the databaseDesign, develop and implement new ETL (SSIS) packagesCreate and enhance custom reports (SSRS, OBI/OAS, MicroStrategy, Board)Utilize ad-hoc techniques to perform on-the-fly analysis of dataResponsible for supporting organizational needs in the creation of measures, requirements and data collection mechanisms to support SLA business intelligence initiativesResponsible for performing the role of project manager for SLA business intelligence projects as neededAnalyze and evaluate SLA business intelligence project requirements.Estimate resource requirements including level of effort, hours and resourcesDesign, program and implement new reporting documents and processes as needed.Enhance existing reports and documents.Production of ad-hoc reports. Qualifications: 5+ Years of relevant experience in Business Intelligence, Data warehousing or similar environment.Working knowledge of BI Tools (SSRS, MicroStrategy)Experience with PhytonStrong SQL SkillsBachelor’s degree in computer science or related field. – Why You Should Join Us Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture. At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
PandoLogic. Keywords: Business Intelligence Developer, Location: ZEPHYRHILLS, FL – 33539

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