Engineer 3, Software Development & Engineering 9874

Full Time Philadelphia PA Comcast

DUTIES: Contribute to team responsible for upgrading, maintaining, and improving the IP Linear Video infrastructure by tracing defects through a Service Oriented Architecture (SOA) in order to find root-cause issues; provide support to an IP linear environment that delivers IP-based linear video to customers by monitoring related incidents, changes, and problems using the Service Now IOP incident tracking platform, Jira ticketing, and monitoring tools, including Splunk, OP5, Prometheus, Sysdig, OIV, and Grafana; deploy upgrades to IP linear infrastructure devices using configuration management tools, including Puppet and Git, within an Agile development environment; troubleshoot video IP streaming services in production and pre-production environments; utilize IP streaming protocols, including HLS, DASH, MPEG2, MPEG4, and TC/IP network protocols; develop and maintain a capacity model for the IP video stream’s Cloud architecture; collaborate with engineering teams to device efficient ways to automate and operate IP linear infrastructure; conduct analysis to determine integration needs; research, write, and edit documentation and technical requirements; and work with the Quality Assurance team to determine if applications fit specification and technical requirements.

REQUIREMENTS: Bachelor’s degree (or foreign equivalent) in Computer Science, Engineering, or a related technical field and two (2) years of experience supporting an IP linear video environment using the Service Now IOP incident tracking platform, Jira ticketing, and monitoring tools, including Splunk, OP5, Prometheus, Sysdig, OIV, and Grafana; deploying upgrades to IP linear video infrastructure devices using configuration management tools, including Puppet and Git, within an Agile development environment; troubleshooting video IP streaming services; and utilizing IP streaming protocols, including HLS, DASH, MPEG2, MPEG4, and TC/IP network protocols.

Comcast is an EOE/Veterans/Disabled/LGBT employer

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