Boston Consulting Group

Global Learning Experience QA Specialist

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Job Description

WHAT YOU'LL DO

BCG’s Global L&D function is undergoing a transformation, and we are ambitious in making change happen in a fast paced and agile environment. To support this transformation, we are looking for a Quality Assurance specialist to ensure all our products meet quality standards. This person will have a key role in ensuring products delivered by the Global Learning Experience Development team are of perfect quality and matches the requirements set by stakeholders.

You will –

  • Perform Quality Assurance and testing on our various learning assets with a clear focus on learning journeys build on LXP platform. This includes usability, performance, and compatibility testing.
  • Track and report all identified findings with learning asset owners
  • Advise learning asset owners of trends found as a result of doing QA reviews and suggest corrective actions
  • Build checklists for Quality Assurance process
  • Build positive relationships within the team and with learning asset owners to promote a culture of continuous improvement

YOU'RE GOOD AT

  • Attention to detail
  • Knowledge of quality standards
  • Working collaboratively across global teams
  • Pivoting quickly and thinking of creative solutions
  • Strong sense of initiative and ability to work under pressure on multiple projects with tight deadlines
  • Strong customer focus; responsive to queries in a consistent manner and with a sense of urgency
  • Outstanding written and verbal communication

YOU BRING (EXPERIENCE & QUALIFICATIONS)

  • Minimum of 5 years of relevant working experience in the Quality Assurance preferably in eLearning domain
  • Extensive knowledge of tools, concepts, and methodologies related to Quality Assurance and testing
  • Experience testing eLearning courses and other digital learning assets on multi-platform, browsers, and mobile devices to ensure compatibility
  • Experience testing on both LMS and LXP platforms
  • Experience in developing eLearning courses using authoring tools such as Rise 360 and Articulate 360 is a plus
  • Understanding of SCORM packaging standards is a plus
  • Strong organizational and time management skills across time zones with strong attention to detail, including ability to multi-task and adapt to last minute changes and needs
  • Proficient in using Microsoft Office, including Word, PowerPoint, and Excel
  • Having worked in global virtual and/or intercultural teams is a plus

YOU'LL WORK WITH

BCG’s HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees—from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.You’ll report to the Global Learning Experience Development Senior Manager. You will also work closely with other contributors across the L&D organization.

Job Summary

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New Delhi DL Location
Full Time Job Type
Boston Consulting Group

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