Information Security Analyst II

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Job Description


Defending networks, s olving complex technical problems. Empowering your career growth.

We're searching for a collaborative Information Security Analyst II to help us provide best-in-class security services for our diverse customer base. We use technology to build stronger relationships, solve ever-evolving problems, and put people first. We provide top – ranked training, selected by your peers, paid study time, and cover the costs of certification exams as one way to demonstrate how we're also deeply invested in your continued growth.

Our unique career pathing allows you to pursue what you're most passionate about while varying your expertise within the realm of cybersecurity . All you need is a "can do" attitude and a strong work ethic. Sound good to you? Join us.

Want a raise within your first 90 days? We offer that.

Your career can grow quickly when you join our team. As a Information Security Analyst II , you'll have access to monthly coaching, industry-leading training, and clearly communicated goals. If you meet those goals in your first 90 days, we'll give you a raise. It's really as simple as that.

What you'll do as a Information Security Analyst II :

  • Making the customer your top priority at all times, you will provide exceptional service according to technical requests.
  • Work as part of the InfoSec Team ; defending networks at scale .
  • W ork security ticket escalations from Security Analysts I .
  • Assist in deploying, supporting , and tuning our security stack.
  • Continued process improvement ; identify improvements to the security stack and automation .
  • Escalate security tickets to Security Analysts III when necessary .
  • Support established Incident Response/Threat Response Team processes .
  • Provide guidance and support to Security Analyst I and newly promoted Security Analyst II employees.
  • Collaborate with other IT and account team members to provide best-in-class service.
  • Some after-hours work is required for this position.

What skills you'll need:

  • Current CompTIA Cybersecurity Analysts ( CySA+) and Security+ certifications are required before your start date.
  • M ust complete and maintain a n A + and a Net + certification within 6 months of your start date.
  • A bachelor's degree in a relevant field is preferred but not required.
  • Ideally, you will have at least 1 year of cybersecurity experience.
  • Demonstrated s elf -motivated problem solver.
  • You also have excellent communication skills.

Working Conditions

This position involves primarily in-office work, some on-site , and occasional travel for customer support. Some after-business hours will be required, as well as the use of a personal vehicle for job-related travel with mileage reimbursement.

We're an IT solutions provider focused on putting people first.

Since our founding in 1988, we have been building lasting relationships and delivering value through exceptional technology services. Our dedication to doing so starts with only hiring teammates who also value integrity, are dynamic communicators seeking excellence, and are fully committed to their personal success as well as the success of the team. In addition, CalTech has been recognized as a top provider for cybersecurity needs winning numerous awards including CRNs MSP500 list in the Security 100.

Whether we're helping clients secure their data, strengthen their technical infrastructure, or prepare cutting-edge cyber defense systems, we're passionate about giving people peace of mind and empowering our employee's personal and professional growth in the process. In fact, we've even been named one of the Best Companies to Work for in Texas for eight years in a row by the Texas Association of Business, the Society for Human Resource Management, and Texas Monthly!

We offer comprehensive benefits.

  • Medical, dental, and vision insurance
  • 401K retirement plan
  • Employee stock purchase program
  • Paid time off
  • Paid volunteer time
  • Paid holidays
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance
  • Trustmark supplemental insurance
  • Gym membership reimbursement
  • Corporate Care counseling services

Join our family-centered business.

CalTech's equal employment opportunity policy provides for a fair and equal employment opportunity for all job applicants and employees regardless of race, color, religious creed, national origin, gender, pregnancy, sexual orientation, gender identity, age over 40, familial status, disability, genetic information, or any other class protected by applicable federal, state and local law.

CalTech reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job. If you would like to request an accommodation during the hiring process or employment, contact the Human Resources department at [email protected] or 877-223-6401.

Job Summary

Cedar Park, TX, United States Location
Full Time Job Type

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