Dorman Products

Manager, IT Quality Assurance

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Job Description

The Manager, IT Quality Assurance is responsible for overseeing all QA activities support IT Projects, System Enhancements, Support / Bug Fix tickets and system configuration changes.  This role is a key contributor in the solution delivery team and will have a mixture of internal and external contributors reporting into them.  This contributor’s scope will include all IT systems ranging from ERP to BI to Digital.  This manager will also have responsibilities over the DevOps practices including building out CI/CD processes where possible.  This role is vital in establishing project estimates and providing updates through the course of various projects.  This role will also work tightly with the Dorman audit group to ensure appropriate testing as be executed in and support routing audits for SOX and other standards.  The ideal reason has a strong background in both manual and automated tested, continuous testing, API testing and BI testing using various visualization tools and data warehouse platforms. 


Job Responsibilities: 

  • Manage the day to day activities for the IT QA team
    • Ensure resources are fully loaded with work assignments
    • Work with project managers for staffing needs
  • Establish and maintain QA Testing standards for functional, integration, end to end and user acceptance testing
  • Maintain and serve as the primary system own for all QA and Staging systems including
    • Approving changes to stated environments
    • Ensuring functional and regression tests are performed following changes
  • Manage external partner for staff augmentation, system support and managed services
  • Support PMO and IT Leadership with forward staffing plans to support upcoming efforts
  • Establish approach in partnership with development mangers on CI/CD frameworks to support the Dorman technology landscape
  • Provide coaching and direction to team members
  • Other duties as assigned



  • Application Experience – Highly desirable
  • HP ALM
  • JIra
  • QlikSense
  • SAP BO
  • MuleSoft
  • SAP ECC or S4
  • SAP HANA – Standalone from S4
  • SalesForce
  • .Net Framework
  • Various front-end Web Development languages / frameworks
  • MS Azure (PaaS Platforms) or AWS Data Services and platforms
  • Physical Requirement: Capability to lift 20 pounds. 
  • Working Conditions: While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one building to another, and speak and actively listen.  Noise level is usually moderate



People and Management

  • 5+ years directly managing internal and external (onshore and/or offshore) resources
  • 5+ years managing / leading IT QA teams
  • 5+ years working in a matrix-based environment
  • Training or experience in an Agile environment

Quality Assurance

  • 7+ years functional testing commercial and custom-built applications
  • 7+ years system to system integration testing both on-prem to on-prem systems, on-prem to SaaS and SaaS to SaaS
  • 5+ years leading QA teams
  • 5+ years leading testing efforts specific to BI and ERP platforms
  • 5+ years leading testing efforts from SaaS and PaaS solutions (Salesforce, etc…)
  • 5+ years experience leading testing automation across various platforms
  • Hands on experience in all areas noted above


  • BS in Computer Science, Information System or other like field or 10+ years relevant job experience
  • Specialized training / certifications in IT Quality assurance, IT management, CI/CD frameworks or other IT specific areas. 




Dorman Products, Inc. is an equal opportunity employer; we value a combination of ideas, perspectives and cultures. EEO/AA Employer M/F/D/V.

Candidates must pass a background check and drug test, as applicable for the role.

Job Summary

Colmar PA Location
Full Time Job Type
Dorman Products

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