Networking Engineer Level 1

Mexico City CompuCom

At CompuCom, we are looking for Networking Engineer Level 1. The Networking Engineer will be on the corporate IT Network team; which manages and maintains the LAN, WAN, Meraki routers and switches, and different technologies. 

  • The Networking Engineer Level 1 role is responsible for monitoring and prioritizing cases in Clarify/Service Now and to troubleshoot incidents; in addition to, fulfilling requests, clearly, concisely as well as to completely document the steps taken towards a resolution.
  • Monitoring Alarms. 
  • Responsible for incite troubleshooting. 
  • In charge of Incident and event management. 
  • Contacting TELCOS and drive issues towards resolution – First point of contact with client for Network issues. 

  • Excellent English skills (80% overall). 
  • Minimum 1 years of experience supporting network (LAN, WAN) of a mid-to-large sized corporation. 
  • Self-motivated and able to work efficiently and with minimal supervision. 
  • Strong oral and written English. 
  •  Skills Ability to review and understand network diagrams.
  • Experience supporting CISCO routers, switches (desirable). 


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