Remedy Developer

Full Time Chicago IL US Cellular

Remedy Developer – INF001494

The Remedy Developer functions as a developer and a support function for the individual components within an application. This involves planning, analysis, detailed design, developing/coding, testing and implementation of the components. This Remedy Developer is responsible for the development of web-based applications using J2EE, BMC Remedy, and Application Servers as well as administration of the product/tool implemented.

Key Areas of Skill Focus for this role / The ideal candidate should have:

  • Development experience with Remedy version 18.05 or higher
  • Strong Soft Skills – Flexible personality, Creativity, and Interpersonal communication abilities

Essential Functions

  • Works on routine requests with Technical Specialists to convert user requirements into technical specifications required to satisfy the Work Request(s)
  • Participate in quality reviews and verify traceability of the application design changes to the requirements
  • Analyze and design enhancements and fixes for routine application code or packaged extension, as well as required fixes to production problems and new Work Requests
  • Design and code applications in accordance with functional and technical programming standards and standard methodologies.
  • Produce all appropriate technical and support documentation required to maintain the application
  • Determine time estimates and schedule for work within the designated area of responsibility
  • Create a collaborative environment with other team members to ensure the team's overall effectiveness
  • Identify and communicate potential risks and roadblocks to various partners in a timely manner
  • Follow change control procedures and documentation procedures
  • Plan and execute unit and integration testing for effected application code
  • Provide oversight and work direction to the team's Application Developers
  • Ensure accurate estimates and schedule for the development team
  • Engage with Application Architect on plan, analyze, and design activities and communicate this direction to the other Application Developers
  • Provide overall development leadership throughout the lifecycle of the project
  • Provide coaching, code reviews, and mentoring to other Application Developers (not supervisory)
  • Take ownership for delivery of the technology solution

Required Experience

  • Associates degree, specialized training or equivalent work experience
  • 3+ years professional experience working with BMC Remedy Suite of Applications.
  • BMC Remedy Experience with version 18.05 and higher is required.
  • 3+ years of professional experience using Oracle Databases
  • 1+ years of experience in administration of the BMC Remedy product
  • Use of ITIL and other best practices to assist business with process improvements.
  • Experience with Performance tuning of queries and applications to increase server response times
  • Soft skills:
    • Flexible personality
    • Good understanding of agile development
    • Strong Communication skills and interpersonal skills
    • Creativity

Preferred Qualifications

  • Experience working with Database and Application Server Infrastructure – preferred.
  • XML/XSL – Preferred
  • Web Services – Preferred
  • Ideal Preferred technical experience:
    • Oracle environment / Database design or execution
    • Web services
    • Crystal Reports, business objects, BMC analytics would be preferred
    • Experience with other ITSM workflow tools would be beneficial

Job : Information Technology

Location(s) : Illinois-CHICAGO_IL

U.S. Cellular® is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.

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