Senior Manager, Software Dev & Engineering

Full Time Philadelphia PA Comcast

Job Summary

Responsible for leading a team of Software Development Engineers in the planning and designing of software and web applications. Manages projects from design to testing, including new programs, enhancements and modifications. Collaborates with Quality Assurance team to conduct testing. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees.

Job Description

We are looking for an experienced technical manager to join the Xfinity X1 Guide Engineering team. This team is responsible for the design, development, deployment, performance, maintenance, security, and availability of the Comcast’s Emmy Award-Winning X1 Platform, which powers over 35 Million devices across North America!

Core Responsibilities

  • Oversees the planning and designing of software and web applications, including new programs, enhancements and modifications.

  • Provides guidance to the Software Engineering team and other departments in identifying product and technical requirements. Serves as primary point of contact and liaison between Software Engineering and other teams.

  • Directs implementation initiatives for new software products and applications. Organizes software update process for existing applications and coordinates the roll-out of software releases.

  • Manages all the deliverables to ensure adherence to deadlines, specifications and budgets. Implements performance metrics and prepares period reports and/or proposals. Monitors and tracks project progress and reports findings to leadership team.

  • Ensures all engineers keep current with technological developments within the industry. Monitors and evaluates competitive applications and products.

  • Provides leadership and direction to department personnel from lower-level managers to non-exempt employees.

  • Manages cross-project communications.

  • Consistent exercise of independent judgment and discretion in matters of significance.

  • Regular, consistent and punctual attendance.

  • Other duties and responsibilities as assigned.

Additional Core Responsibilities:

  • Creates documents for architecture and design, technical requirements and service specifications. Presents and defends architecture, design and technical choices to internal audiences.

  • Collaborate with other teams in the company to develop a scalable solution that integrates with existing sophisticated systems to deliver the X1 premium video experience.

  • Demonstrates technical leadership and mentoring of others on the application of new technologies and system development methodologies

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

  • Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

  • Win as a team – make big things happen by working together and being open to new ideas.

  • Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

  • Drive results and growth.

  • Respect and promote inclusion & diversity.

  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.


Education

Bachelor's Degree

Relevant Work Experience

7-10 Years


Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

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