Systems Engineer III

Full Time Greenwood Village CO Spectrum

Posting Job Description

TITLE: Systems Engineer III

LOCATION: Greenwood Village, Colorado

JOB SUMMARY:

Provision single customer accounts utilizing telecommunications provisioning systems for provisioning services. Develop and test web applications while following the Agile development process. Test software and track defects in a User Acceptance Testing (UAT) environment. Analyze and resolve customer issues by determining issue trends and write complex queries using SQL or Splunk to extract data from systems logs. Use extracted customer data to determine impacts to provisioning flows. Review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost, and functionality. Use established change management processes, and ensure operational procedures are performed with minimal customer impact. Analyze fall out for single or multiple customer accounts. Research activation fallouts and document resolution processes. Understand the activation flow and resolve complex activation issues reported by field technicians. Document systems configurations and upgrades. Monitor and assist in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources. Review new development tools, application frameworks and testing tools for functionality and effectiveness. Evaluate new products, to understand how they will be supported in the provisioning system.

EDUCATION / REQUIREMENTS:

Bachelor's degree, or foreign equivalent, in Computer Sciences, Engineering or a related field. 3 years of experience utilizing telecommunications provisioning systems for provisioning services; and testing software and tracking defects in a User Acceptance Testing environment. 1 year of experience using the Agile development process to develop and test web applications.

Salaries depend on geography, experience, and education; negotiations begin at $92,477.00.

More on Spectrum

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The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

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